1884 How to mix drinks. Bar keepers' handbook (1884)
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THE DUTIES OF A BARTENDER.
Probably in no other branch of business is the person in charge brought so constantly in contact with people of every class and disposition, as is the bartender, and he should therefore be an intelligent man and a good judge of human nature. He should be at all times polite and at- tentive to customers, and present a neat and cheerful appearance, having a pleasant look and word for each one who favors him with his custom. It is the great aim of a successful bartender to make as many friends and to control as much trade as possible, and the surest way of doing this is to pay the closest attention to the wants of patrons and making such an impression upon the mind of the customer, through furnishing a good article of the liquor called for, as well as serving in such a gentlemanly and artistic manner, as that he will remember the place, call again himself and recommend it to his friends. A bartender, like an actor, should never show that he is feeling unwell or in a bad humor, as it is calculated to make a bad impression on the patrons, who are to him what In short, he should sympathize with those who are not feeling well, appear jolly to those the public is to the actor.
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