1905 The Hoffman House Bartender's Guide by Charles S. Mahoney
lose by it. The lo.ss of profit on one drink or n dozen drinks i.s nothing if a good customer is gained. Cultivate an even temper and treat everj' one alike. Make no enemies and have a good word for all. Do not he visibly annoyed by anything that occurs, and don't he abrupt with meudicants. Be considerate with men who have become intoxicated, and don't call the police for trivial things. There are times when it is necessary to use force, but you need not he brutal about it. Be linn and when you have made up your mind to do a thing, do it without hesitation. Do not let success make you jubilant or failure de- piess you, and, above all, don't boast. Be diplomatic and courteous to all. If you are a believer in .system, and there is no reason why you shouldn't be, lay out your own working hours, just as if you were an employe in stead of a proprietor, and stick to them. Be regular yourself and you will set a good example to those from whom you expect regularity and promptness. The road to success is at the end of the path of hard work, and there arc very few short cuts. Don't think because you arc the owner of a saloon that you can do as you like in it. You are there to serve the public, and when you open a public house you must give way, to a certain extent, to the people whose money you take. You are a conveni ence to them, and while you will not allow yourself to be imposed upon you certainly cannot afford to be
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