1905 The Hoffman House Bartender's Guide by Charles S. Mahoney

make it a rule that what are known as "officers" (the bartenders, cashier, assistant cashier, manager, lieadwaiter, etc.), are to be allowed to order from the bill of fare (where there is a restaurant attached) when they eat, and specify in your rules a certain amount they are entitled to order in value, perhaps from 40 to 60 cents, in price. When this is not done, many employees will ruin their stomachs, and, con sequently, their health by over-feeding, and also create a bad feeling among themselves as well as with the other help, by taking special delicacies, the result being that the proprietor is ultimately forced to make the rule he should have had at first, and thus make it very unpleasant for all the employees. It is absolutely necessary for the proprietor to pro tect his people from insults or wrongful accusations bj' the customers. It is often the case when a patron is a little intoxicated, he may think he has the privi lege of calling the employees any sort of a name, but it is then the proprietor's duty to step in and call the man to order. If the waiter is accused of wrong-doing, it is the proprietor's place to ascertain which one of the two is in error, and if he finds out the employee is in the right, he must defend and support him, at any risk, careless of what the results may be to himself. It is also the proprietor s or manager's duty to see that the "officers" eat properly, conduct themselves quietly, especially if in the public dining-room, so the guests will not be annoyed by 68

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