1908 The Hoffman House Bartender's Guide by Charles S Mahoney
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lose by it. The loss of profit on one drink or a dozen drinks is nothing if a good cnstomer is gained. Cultivate an even temper and treat every one alike. Make no enemies and have a good word for all. Do not be visibly annoyed by atiything that occurs, and don't be abrupt with mendicants. Be considerate with men who have become intoxicated, and don't call the police for trivial things. There are times when it is necessary to use force, but you need not be brutal tibout it. Be fi rm and when you have made up your mind to do a thing, do it without hesitation. Do not let success tnake you jubilant or failure de- piess you, and, above all, don't boast. Be diplomatic and courteons to all. If you are a believer in system, and there is no reason why you shouldn't be, lay out your own working hours, just as if you were an employe in stead of a proprietor, and stick to them. Be regular yourself and you will set a good example to those from whom you expect regularity and promptness. The road to success is at the end of the path of hard work, and there are very few short cuts. Don't think because you are the owner of a saloon that you can do as you like in it. You are there to serve the public, and when you open a public house you must give way, to a certain extent, to the people whose money you take. You are a conveni ence to them, and while you will not allow yourself to be imposed upon you certainly cannot afford to be 43
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