1912 Hoffman House Bartender's Guide by Charley Mahoney

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Cultivate an even temper and treat every one alike. good word for all. Do not be visibly annoyed by anything that occurs, and don't be abrupt with mendicants. Be considerate with men who have become intoxicated, and don't call the police for trivial things. There are times when it is necessary to use force, but you need not be brutal about it. Be firm and when you have made up your mind to do a thing, do it without hesitation. Do not let success make you jubilant or failure de press you, and, above all, don't boast. Be diplomatic and courteous to all. If you are a believer in system, and there is no reason why you shouldn't be, lay out your own working hours, just as if you were an employe in stead of a proprietor, and stick to them. Be regular yourself and you will set a good example to those from whom you expect regularity and promptness. The road to success is at the end of the path of hard work, and there are very few short cuts. Don't think because you are the owner of a saloon that you can do you like You are there to serve the public, and when you open a public house you must give way, certain extent, the Make no enemies and have a as in it. to them, and while you will not allow yourself be imposed upon you certainly cannot afford to be 43 to a to people whose money you take. You are a conveni ence

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